At basant, we believe gaming should always be fun, within your limits, and completely under your control. This page outlines our commitment to responsible gaming in Pakistan — from our strict 21+ age policy to our full suite of self-exclusion and limit-setting tools built directly into every basant account.
Responsible gaming is not a checkbox for us — it is built into the core of how basant operates. Every feature below is live and accessible from your basant account settings right now.
Every new basant player is required to complete CNIC-based age verification before any withdrawal can be processed. We do not allow anyone under 21 years of age to maintain an active account, place bets, or access any game on the platform — no exceptions, anywhere in Pakistan.
If you feel you need a break from gaming, basant's self-exclusion tool lets you suspend your own account for a defined period — 1 week, 1 month, 3 months, 6 months, or permanently. During any self-exclusion period, you cannot log in, deposit, or place bets. The exclusion is enforced at the platform level.
Set a maximum deposit amount per day, per week, or per month in PKR — directly from your basant account dashboard. Limits take effect immediately when decreased and can only be increased after a mandatory 7-day cooling-off period, giving you genuine protection rather than a token gesture.
Set a maximum daily session duration for your basant account. Once your session time is reached, you will be automatically logged out. You can also configure a reminder notification to appear at a set interval — for example, every 30 minutes — so you always stay aware of how long you have been playing.
A cooling-off period is a short-term break — from 24 hours up to 6 weeks — during which your basant account remains open but all deposits and betting are suspended. This option is designed for players who want a brief pause without committing to full self-exclusion. Cooling-off activates instantly once requested.
Define the maximum amount in PKR that you are comfortable losing over a set period. Once your loss limit is reached within that period, basant will automatically prevent further bets until the period resets. Loss limits are one of the most effective tools for keeping your gaming firmly within budget.
Activating any responsible gaming tool on basant takes less than two minutes. Every player in Pakistan can access these settings from any device, at any time. Here is exactly how to do it.
Problem gambling can develop gradually and is not always easy to recognise in yourself. basant encourages all players to check in honestly with the following questions on a regular basis. If you answer "yes" to three or more of these, it is worth taking a break and reaching out for support.
If you recognise any of the warning signs above, please do not wait. There are concrete steps you can take right now — and basant will support you every step of the way. Your wellbeing always comes first.
Log in to your basant account and activate self-exclusion from your Responsible Gaming settings. Your account will be suspended instantly — no waiting period, no delays. Our support team can also do this for you by contacting [email protected].
Reaching out is a sign of strength, not weakness. Speak openly with a trusted family member or friend about your concerns. Many people in Pakistan who have experienced problem gambling found that honest conversation with someone close was the most important first step toward recovery.
If you are concerned that a family member under 21 — or someone in your household who is self-excluded — may be accessing basant using your device, activate parental control software at the device or router level. This provides an additional layer of protection beyond basant's own platform controls.
The 21+ age requirement is the single most important player protection measure on basant. Here is exactly how we enforce it and what happens when our verification process detects an underage player.
All Pakistani players must verify their identity using a valid CNIC. Our system cross-checks your date of birth from your CNIC to confirm you are 21 or older before your account is fully activated.
No withdrawal request can be processed on basant without a completed KYC check. This ensures that even if a minor somehow registers, they cannot access any funds without completing age verification.
If basant identifies that a player under 21 has registered, the account is closed immediately. Any deposited balance is returned to the original payment method (JazzCash, EasyPaisa, or bank account). No winnings are paid out.
If you believe a minor has accessed basant using your account or payment details, report it immediately to [email protected]. We will investigate and take action within 24 hours.
Everything you need to know about basant's responsible gaming programme, straight to the point.
basant is operated under an international gaming licence. Responsible gaming obligations — including self-exclusion enforcement, underage access prevention, and player fund protection — are conditions of that licence. Compliance is mandatory and monitored.
Our full responsible gaming commitments are detailed in the basant Terms & Conditions and Privacy Policy. These documents cover how we collect and protect your data, how self-exclusion records are stored, and your rights as a basant player.
For any responsible gaming request — self-exclusion, limit setting, account closure, or general support — our team is available around the clock. Email us at [email protected]. We respond in English and Urdu, typically within 2 hours.
basant is Pakistan's most complete online gaming platform — cricket betting, live casino, slots, color prediction, and fishing games, all in PKR. Every player is protected by our full responsible gaming toolkit. Strictly 21+ only.